Northwest Remodeling Customer Reviews
My wife and I had our condo flood. It was vacant at the time and had been sitting under water for about a month.
After several not so great experiences with other contractors for smaller jobs. We knew we needed to find a more professional experienced team to tackle this job.
I found Remodelers Inc on the web Saturday morning. I entered my information and I was contacted by Mike later that afternoon. I was blown away by the quick response! I explained the situation to Mike ad set a time to look at the project to get a bid.
On the day of the appointment I was blown away. Mike was early for the appointment clean cut and very professional. After looking at the job Mike let me know he would contact me with a proposal in the next couple of days. I had to let him know we did not have insurance and asked for a couple of different proposals. Mike let us know not to worry. they have several forms of payment even financing!
In the next couple of weeks we met other contractors for other bids. unfortunatly we were not suprised by the people who show up claiming to be professional.
My wife and I contacted Mike and descided to move forward with Remodelers Inc.At that time we wanted to go over the proposal and make changes.
Mike and his brother Jim met with us for the next appointment (Jim and his two sons do the actual construction and over see the job's). We all went through the job and agreed on the work to be done.
I have to say I had a ton of questions through out the cunstruction. I did not matter if I called day or night. Weekday or weekend my calls were ALWAYS answered. They never one time made me feel like I was an inconvienience. This team has your best interest in hand and not their pocket book!!
a couple of days before completions the hot water heater on the unit above me had rusted and water was everywhere. Mike called and let me know we had to start over. All was ruined once agin. This time we were insured.
Mike took the bull by the horns. Mike did all the dealings with the insurance company. Not to mention all of the time he spent dealing with the slum lord from the unit above and the property management company. None of which he had to.
A couple of months after completion. I had noticed something that did not look right with the floor. I called Mike he had someone there that same day to look at and fix if needed.
In conclusion I will never have to look anywhere else for any type of construction work. REMODELERS INC has the best customer service combined with the best craftsmen in the business. I highly recomend anyone looking to remodel call this team. "